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Attraction Accessibility

Be Safe. Have Fun.

You come to Six Flags White Water to enjoy water thrills and chills for the whole family. While you focus on fun in the sun, we’re focused on your safety. If you can’t find the answers here, feel free to download our Guest Accessibility Guide, email us at [email protected] or stop by Guest Relations at Town Hall near the Water Wheel.

We work closely with the manufacturer of each of our rides and our policies incorporate the manufacturers’ guidelines as well as the requirements of the Americans with Disabilities Act. We hope that our Guest Accessibility Guide will help Guests make the best choices to ensure a safe, comfortable and convenient experience at the park. If, at any time, Guests need additional assistance or a further explanation of our policies and guidelines, they should feel free to ask any Team Member/Associate.

Six Flags’ Attraction Access Program is designed to accommodate guests with disabilities or certain other qualifying impairments so they may participate in the enjoyment of our Parks. Each attraction at Six Flags has been evaluated for the criteria necessary for an individual to ride safely. We strive to make sure that Six Flags is fun and accessible for everyone and lots of guests with disabilities enjoy the park every day.

Guests with cognitive disorders, disabilities or mobility impairments who request helpful accommodations should obtain the IBCCES Individual Accessibility Card (IAC) by registering at www.accessibilitycard.org. Once a Guest has filled out the online application and uploaded necessary documentation, they will be able to access their digital Accessibility Card. Guests will present the IBCCES Accessibility Card and Information Sheet to the Ride Information Center (Guest Services) inside each park to receive any necessary accommodations.

Certified Autism Center TM

Six Flags has been designated as a Certified Autism Center (CAC) from the International Board of Credentialing and Continuing Education Standards (IBCCES). We are excited to enhance our level of service and our team members are currently undergoing the certification process. We will be ready to welcome you as a Certified Autism Center in early spring. We will continue to update this page as more information is available.

While all amusement attractions have associated risks, certain individuals are at increased risk for injury from these attractions. Carefully evaluate each attraction to determine if you or members of your party can safely participate. We reserve the right to deny access to an attraction to anyone who we feel may not be able to safely experience the attraction or may be a hazard to other participants.

A Safety Guide sign is posted at every attraction entrance. These signs provide height requirements, health restrictions, ride ratings, ride accessibility, and special instructions regarding the attraction. Please review these signs prior to accessing the attraction and ensure to follow all instructions provided. Our prime consideration is the ability of a person to endure the dynamics of the ride without risk of injury to himself, other guests, or park personnel.

Guests with casts and braces will be restricted from participating on attractions where it will present a hazard to the guest or others. Guests with full arm (elbow restricted) and full leg (knee restricted) casts or braces are restricted from most water slides. We suggest you delay your visit until the cast is removed. Casts and braces with exposed metal parts are permitted on Bahama Bobslide, Run-a-way River, the structure of Skull Island, Caribbean Cove, and Skull Island, but not the slides, and in the Little Hooch, Mushroom Pool, and up to the 3ft line in the Atlanta Ocean.   

Guests with prostheses which do not have any exposed metal parts are generally permitted on all waterpark attractions. Please consult with a member of management prior to riding to ensure that you have safe riding experience.

Service animals are welcome at Six Flags White Water. 

A service animal is defined as a dog that has been individually trained to perform tasks for a person with disabilities. Service animals must be controlled with a restraining device and must display appropriate behavior at all times while on our property. There is a limit of one service animal per guest.

We are not permitted to take control of your animal service.

Service animals are not permitted in water attractions, wet decks, wading pools or rivers.

For your convenience, wheelchair rentals are available at Guest Relations. Because there are a limited number of wheelchairs for rent, we suggest you bring your own and/or come early to ensure availability.

If you need to take the rented wheelchair outside of the park, Team Member escort is necessary to do so. Please ask for assistance at the park Exit.

A water wheelchair is available for guests requiring additional assistance. The water wheelchair may be used by multiple guests on the same day. Use of the water wheelchair is on a first come, first served basis. Pool lifts are available at the Little Hooch and Mushroom Pool. 

Private restroom facilities for guests needing the assistance of another guest are located at the zero-depth entrance of the Atlanta Ocean.  Wheelchair accessible stalls are located at all restrooms.

Height requirements and specific rider instructions are posted at the entrance to each attraction. Height measurements are taken in bare feet.

Many of our attractions have height requirements that allow a guest under that requirement to participate with a Supervising companion. A Supervising Companion is a Companion who is at least 54” in height and approximately 14 years of age, who meets all other criteria for riding, and who will assist their companion in complying with safe participation instructions. 

The supervising companion must be seated next to the guest who needs accompaniment and can accompany one participant. The exception to this is at the Atlanta Ocean where a Supervising Companion may accompany two participants.

A Hand-held infant is a child who is unable to walk to the attraction independently or maintain independent seated postural control and will only be able to participate on the following attractions with a supervising companion: Mushroom Pool, Caribbean Cove and Buccaneer Bay

Guests who are pregnant may participate in Caribbean Cove, Buccaneer Bay, Mushroom Pool, Atlanta Ocean, and Skull Island

Due to manufacturer requirements, guests of larger size (in terms of height, weight, and/or proportions) may not be accommodated on some of our attractions. Maximum (and minimum) weight limits can be found under the individual attractions in the Guest Accessibility Guide and on the Safety Guide Signs at the entrance to attractions with restrictions. Red light/green light scale systems are used at weight sensitive attractions. Guests who exceed the weight requirement will not be permitted to ride.

Frequently Asked Questions

Do I need to bring a note with me to each Six Flags park I visit?

No. Doctor’s notes will be used online when filling out your IBCCES application and not at the park level. In order to obtain an Attractions Access Pass, guests should complete the one-time application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program. Once you have obtained an IBCCES card, you can present that to each park that you visit to receive the Attractions Access Pass.

Does Six Flags respects its obligations pursuant to the Charter of Human Rights and Freedoms, CQLR c. C-12 towards guests with disabilities ?

The safety and well-being of our guests and employees is our absolute highest priority. This policy was implemented to better serve guests with disabilities and other impairments and ensure they have equal access to our rides and attractions. Our goal is to provide a safe and enjoyable visit for all our guests while accommodating their wide variety of needs.

If I have a cast, brace on/in a wheelchair do I need doctor’s note since my disability is obviously visible ?

Yes. To ensure fairness, the new policy applies equally to all guests with disabilities or other impairments, whether visible or not. All guests with a disability or other qualifying impairment that prevents them from standing in line for an extended period are required to present a valid doctor’s note. This measure aims to reduce the past abuse of the accessibility system and is necessary considering our employees do not have the expertise to evaluate whether a handicap of any nature causes functional limitations.

Isn’t your new policy against HIPAA or ADA ?

Our new policy is in full compliance with both HIPAA and the ADA. We will not require you to share the nature of your disability.

What happened to the Equal Access Pass?

The Equal Access Pass program was completely replaced by the Attraction Access Pass program. The new Attraction Access Pass program is part of our continuing effort to ensure that disabled guests have the best possible experience while visiting our park.

Can I still get a one-time courtesy visit (of receiving an attraction access pass) without the card?

All guests should register for the new IBCCES program prior to visiting the RIC for the first time this season. If guests visit the park without the card, they can apply on a smartphone at the park and receive the card immediately once the application has been completed online

Does the card apply only to autism, or to any disability?

The new IBCCES Accessibility Card applies to all cognitive disorders and physical impairments.

How often do I have to renew the card?

You should apply annually for a new card. The card lasts for one year and can be used worldwide at any attraction or property that partners with the IBCCES.

If I need special accommodations, like an attraction access pass, can I just visit the Ride Information Center or do I need the card first?

Any guest who wishes to receive helpful accommodations should first apply and receive the card before visiting the Ride Information Center.

If I received an Attractions Access Pass in the past, do I still need to apply for the new IBCCES program?

Yes, everyone who wishes to receive helpful accommodations should apply for the card before visiting the Ride Information Center.

Is a doctor’s note still required at the park?

No – Guests should complete the application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program.

Once Guests receive the card, do they still have to visit the Ride Information Center?

Yes, to receive helpful accommodations, they will visit the Ride Information Center to receive an attraction access pass during each visit. Upon each visit, guests will need to log into their IBCCES portal to access their active Individual Accessibility Card (IAC).

Attraction Accessibility

Be Safe. Have Fun.

You come to Six Flags White Water to enjoy water thrills and chills for the whole family. While you focus on fun in the sun, we’re focused on your safety. If you can’t find the answers here, feel free to download our Guest Accessibility Guide, email us at [email protected] or stop by Guest Relations at Town Hall near the Water Wheel.

We work closely with the manufacturer of each of our rides and our policies incorporate the manufacturers’ guidelines as well as the requirements of the Americans with Disabilities Act. We hope that our Guest Accessibility Guide will help Guests make the best choices to ensure a safe, comfortable and convenient experience at the park. If, at any time, Guests need additional assistance or a further explanation of our policies and guidelines, they should feel free to ask any Team Member/Associate.

Six Flags’ Attraction Access Program is designed to accommodate guests with disabilities or certain other qualifying impairments so they may participate in the enjoyment of our Parks. Each attraction at Six Flags has been evaluated for the criteria necessary for an individual to ride safely. We strive to make sure that Six Flags is fun and accessible for everyone and lots of guests with disabilities enjoy the park every day.

Guests with cognitive disorders, disabilities or mobility impairments who request helpful accommodations should obtain the IBCCES Individual Accessibility Card (IAC) by registering at www.accessibilitycard.org. Once a Guest has filled out the online application and uploaded necessary documentation, they will be able to access their digital Accessibility Card. Guests will present the IBCCES Accessibility Card and Information Sheet to the Ride Information Center (Guest Services) inside each park to receive any necessary accommodations.

Certified Autism Center TM

Six Flags has been designated as a Certified Autism Center (CAC) from the International Board of Credentialing and Continuing Education Standards (IBCCES). We are excited to enhance our level of service and our team members are currently undergoing the certification process. We will be ready to welcome you as a Certified Autism Center in early spring. We will continue to update this page as more information is available.

While all amusement attractions have associated risks, certain individuals are at increased risk for injury from these attractions. Carefully evaluate each attraction to determine if you or members of your party can safely participate. We reserve the right to deny access to an attraction to anyone who we feel may not be able to safely experience the attraction or may be a hazard to other participants.

A Safety Guide sign is posted at every attraction entrance. These signs provide height requirements, health restrictions, ride ratings, ride accessibility, and special instructions regarding the attraction. Please review these signs prior to accessing the attraction and ensure to follow all instructions provided. Our prime consideration is the ability of a person to endure the dynamics of the ride without risk of injury to himself, other guests, or park personnel.

Guests with casts and braces will be restricted from participating on attractions where it will present a hazard to the guest or others. Guests with full arm (elbow restricted) and full leg (knee restricted) casts or braces are restricted from most water slides. We suggest you delay your visit until the cast is removed. Casts and braces with exposed metal parts are permitted on Bahama Bobslide, Run-a-way River, the structure of Skull Island, Caribbean Cove, and Skull Island, but not the slides, and in the Little Hooch, Mushroom Pool, and up to the 3ft line in the Atlanta Ocean.   

Guests with prostheses which do not have any exposed metal parts are generally permitted on all waterpark attractions. Please consult with a member of management prior to riding to ensure that you have safe riding experience.

Service animals are welcome at Six Flags White Water. 

A service animal is defined as a dog that has been individually trained to perform tasks for a person with disabilities. Service animals must be controlled with a restraining device and must display appropriate behavior at all times while on our property. There is a limit of one service animal per guest.

We are not permitted to take control of your animal service.

Service animals are not permitted in water attractions, wet decks, wading pools or rivers.

For your convenience, wheelchair rentals are available at Guest Relations. Because there are a limited number of wheelchairs for rent, we suggest you bring your own and/or come early to ensure availability.

If you need to take the rented wheelchair outside of the park, Team Member escort is necessary to do so. Please ask for assistance at the park Exit.

A water wheelchair is available for guests requiring additional assistance. The water wheelchair may be used by multiple guests on the same day. Use of the water wheelchair is on a first come, first served basis. Pool lifts are available at the Little Hooch and Mushroom Pool. 

Private restroom facilities for guests needing the assistance of another guest are located at the zero-depth entrance of the Atlanta Ocean.  Wheelchair accessible stalls are located at all restrooms.

Height requirements and specific rider instructions are posted at the entrance to each attraction. Height measurements are taken in bare feet.

Many of our attractions have height requirements that allow a guest under that requirement to participate with a Supervising companion. A Supervising Companion is a Companion who is at least 54” in height and approximately 14 years of age, who meets all other criteria for riding, and who will assist their companion in complying with safe participation instructions. 

The supervising companion must be seated next to the guest who needs accompaniment and can accompany one participant. The exception to this is at the Atlanta Ocean where a Supervising Companion may accompany two participants.

A Hand-held infant is a child who is unable to walk to the attraction independently or maintain independent seated postural control and will only be able to participate on the following attractions with a supervising companion: Mushroom Pool, Caribbean Cove and Buccaneer Bay

Guests who are pregnant may participate in Caribbean Cove, Buccaneer Bay, Mushroom Pool, Atlanta Ocean, and Skull Island

Due to manufacturer requirements, guests of larger size (in terms of height, weight, and/or proportions) may not be accommodated on some of our attractions. Maximum (and minimum) weight limits can be found under the individual attractions in the Guest Accessibility Guide and on the Safety Guide Signs at the entrance to attractions with restrictions. Red light/green light scale systems are used at weight sensitive attractions. Guests who exceed the weight requirement will not be permitted to ride.

Frequently Asked Questions

Do I need to bring a note with me to each Six Flags park I visit?

No. Doctor’s notes will be used online when filling out your IBCCES application and not at the park level. In order to obtain an Attractions Access Pass, guests should complete the one-time application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program. Once you have obtained an IBCCES card, you can present that to each park that you visit to receive the Attractions Access Pass.

Does Six Flags respects its obligations pursuant to the Charter of Human Rights and Freedoms, CQLR c. C-12 towards guests with disabilities ?

The safety and well-being of our guests and employees is our absolute highest priority. This policy was implemented to better serve guests with disabilities and other impairments and ensure they have equal access to our rides and attractions. Our goal is to provide a safe and enjoyable visit for all our guests while accommodating their wide variety of needs.

If I have a cast, brace on/in a wheelchair do I need doctor’s note since my disability is obviously visible ?

Yes. To ensure fairness, the new policy applies equally to all guests with disabilities or other impairments, whether visible or not. All guests with a disability or other qualifying impairment that prevents them from standing in line for an extended period are required to present a valid doctor’s note. This measure aims to reduce the past abuse of the accessibility system and is necessary considering our employees do not have the expertise to evaluate whether a handicap of any nature causes functional limitations.

Isn’t your new policy against HIPAA or ADA ?

Our new policy is in full compliance with both HIPAA and the ADA. We will not require you to share the nature of your disability.

What happened to the Equal Access Pass?

The Equal Access Pass program was completely replaced by the Attraction Access Pass program. The new Attraction Access Pass program is part of our continuing effort to ensure that disabled guests have the best possible experience while visiting our park.

Can I still get a one-time courtesy visit (of receiving an attraction access pass) without the card?

All guests should register for the new IBCCES program prior to visiting the RIC for the first time this season. If guests visit the park without the card, they can apply on a smartphone at the park and receive the card immediately once the application has been completed online

Does the card apply only to autism, or to any disability?

The new IBCCES Accessibility Card applies to all cognitive disorders and physical impairments.

How often do I have to renew the card?

You should apply annually for a new card. The card lasts for one year and can be used worldwide at any attraction or property that partners with the IBCCES.

If I need special accommodations, like an attraction access pass, can I just visit the Ride Information Center or do I need the card first?

Any guest who wishes to receive helpful accommodations should first apply and receive the card before visiting the Ride Information Center.

If I received an Attractions Access Pass in the past, do I still need to apply for the new IBCCES program?

Yes, everyone who wishes to receive helpful accommodations should apply for the card before visiting the Ride Information Center.

Is a doctor’s note still required at the park?

No – Guests should complete the application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program.

Once Guests receive the card, do they still have to visit the Ride Information Center?

Yes, to receive helpful accommodations, they will visit the Ride Information Center to receive an attraction access pass during each visit. Upon each visit, guests will need to log into their IBCCES portal to access their active Individual Accessibility Card (IAC).

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