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Live Chat is the fastest way to reach us. Coasterbot (our chatbot) will try to answer your question first, and if it can’t you can ask for a “real person” at any time. We have Guest Relations Team Members standing by from 8 AM until 8 PM CST every day. To access live chat, click the “Chat Now” button on the bottom of any page.

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If you have a more detailed question or comment or our chat queue is too long please don’t hesitate to send us a note. Usually we’ll get back to you within a few hours (please allow up to 24 hours).